We understand our customers may find themselves in circumstances, at different times in their lives, where they need extra help. Aviso Integral Insurance Services is committed to working with our partners to identify and support customers experiencing vulnerability.
Vulnerability can come in many forms and include a variety of factors, such as:
• Disability or health conditions
• Family and domestic violence
• Language or literacy barriers or cultural backgrounds, and
• Other relevant circumstances such as financial distress
If you are experiencing vulnerability, we encourage you or your representative to talk to us about the difficulties you may be experiencing. Our staff and representatives are trained and equipped to offer additional assistance or support and we will try our best to support you. We ensure all our customers are treated with respect, dignity and empathy.
The protection of your information and privacy is important to us. Any personal information you provide us will be handled in accordance with our Privacy Policy. For more information on how we collect, store and use your information please see our website https://avisointegral.com.au/.
Service | Service | Phone / |
1800 RESPECT | National | 1800 737 732 |
Relationships | Relationship | 1300 364 277 relationships.org.au |
Beyond Blue | 24/7 support | 1300 224 636 beyondblue.org.au |
GriefLine | 24/7 support | 1300 845 745 |
Lifeline | 24/7 | 13 11 14 lifeline.org.au |
National Debt | Free and | 1800 007 007 ndh.org.au |
National | A phone | 1300 555 727 SMS 0423 677 767 |
Translating | An | Ph:131 450 www.tisnational.gov.a |
