Contact us

We can help with any matter relating to insurance,
from choosing a policy to making a claim.

Simply get in touch with your nearest office:
Colac: 03 5231 3088
Geelong: 03 5244 1129
Ballarat: 03 5331 1266

What should I do if I have a complaint?

Contact us and tell us about your complaint. We will try and resolve your complaint quickly and fairly.

If your complaint is not satisfactorily resolved within seven (7) days, please contact us in writing via email or on 03 5231 3088.

Aviso Integral is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved by us to your satisfaction, you have the right to refer the matter to AFCA.

AFCA can be contacted at:

Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001

Ph – 1800 931 678    Fax – 03 9613 6399

Email –   Website –

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