Claims

Aviso Integral Insurance Services prides itself on its excellent claims service. We know that for many, the true value of an insurance policy is only realised when it’s time to make a claim. That’s why we endeavour to make the claims process as smooth and as stress-free as possible.

In the event of a claim we ask that you contact us as soon as is practical. If the claim occurs outside business hours please note that many insurers have 24 hour claims hotlines.

Please always contact our office to advise us, even if you have notified the insurer directly. This will help us to keep track of your claim and to ensure that the claim is expedited as quickly as possible.

Never admit liability for a claim against you, even if you think you are at fault. To do so could result in the Insurer reducing or denying your claim.
Do not repair or replace damaged property without the Insurance Company’s consent, except for temporary emergency repairs.
You must, wherever possible, minimise further loss or damage and secure the premises. You may need to engage an overnight security guard to protect remaining or undamaged goods if the premises cannot be secured immediately.
Always retain damaged property for inspection if necessary.
Please report malicious damage, vandalism, theft or lost property to the police and obtain a police report or report number.
Motor vehicle accidents should be reported to the police if appropriate and in accordance with current regulations and in any event when one or more people have been injured.
If you would like to notify our office of a claim, please email our claims team with a completed claim form, or alternatively call our office to lodge your claim over the phone.

In all instances please note the following:

Downloadable Claim Forms

Please download the relevant claim form, fill out all details as best as possible and email back to us.

General Claim Form

Windscreen Claim Form

General Property Claim Form

Motor Vehicle Claim Form

Liability Claim Form

We're here to help. Contact us anytime.

Colac Office

03 5231 3088

Geelong Office

03 5244 1129

Claims

Aviso Integral Insurance Services prides itself on its excellent claims service. We know that for many, the true value of an insurance policy is only realised when it’s time to make a claim. That’s why we endeavour to make the claims process as smooth and as stress-free as possible.

Downloadable Claim Forms

General Claim Form

Windscreen Claim Form

General Property Claim Form

Motor Vehicle Claim Form

Liability Claim Form

We're here to help. Contact us anytime.

Colac Office

Geelong Office

Email the Aviso Integral Team

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